Amenities
First extra pillow is free of charge and it’s upon request. Please contact Front Office for your other needs.
- Breakfast
Breakfast is served daily at Bon Café 6:30 a.m. to 9:00 a.m.. Breakfast is also available through Room Service; however, charges apply.
- Business Center
Business Center services are temporarily not available.
- Cable Television
Your television has 90 international and local channels. A listing of channels is available in the entertainment guide found on your bedside table.
- Check In Time
Check-in time is at 2:00pm.
- Check Out Time
Check-out time is at 12:00 noon.
- Credit Cards
We accept all major credit cards except for Diners Credit Card.
- Drinking Water
Two bottles of water are provided complimentary in all rooms daily.
- Dry Cleaning/Laundry/Pressing
Laundry services are temporarily not available.
- Emergency Exit
Please refer to the floor plan posted on your door.
- Hair Dryer
Hair Dryer is provided per room.
- Internet Service
Complimentary WiFi to all public areas of the hotel.
- Keys
Please keep your room key card with you at all times. Should you lose your key card, please contact the Front Desk. For your own security the Receptionist will ask you to provide valid identification. Kindly return the keys upon check out. Lost key cards shall be charged P 200 per key to your account.
- Local Tours & Sightseeing
Please get in touch with the Front Desk.
- Lost Property
For lost properties, please coordinate with FRONT OFFICE.
- Luggage
Please contact the front desk should you wish for luggage assistance.
- Mail
Please contact the Business Center or Front Desk for mailing, courier and shipping services.
- Maintenance
Please help us to maintain our rooms in the best possible condition. If there is anything in your room that needs the attention of our Engineering or Housekeeping Department, please advise our House Keeping.
- Make-Up Room
Make Up Room service is available until 5:00 PM only. Should you wish your room to be cleaned, we would request you to vacate it for at least 3 hours for sanitation and disinfection.
- Personal Checks
The hotel does not honor personal checks.
- Pets
Pets are not permitted anywhere in the hotel. Exceptions are made for police bomb / drug sniffing dogs.
- Power
Supply The hotel operates on a 220 voltage (60 cycles) power.
- Religious Services
A list of places of worship is available at the Front Desk.
- Reservations
Contact our Front Desk .
- Room Service
Room Service is available from 6:30 a.m. to 9:00 p.m. only . Please refer to the Room Service Menu.
- Safe Deposit Box
A personal electronic safe has been installed in the wardrobe closet of all rooms and suites. Please be advised that the Hotel is not liable for the loss of personal valuables in guest rooms or public areas.
- Security
Our security officers continually patrol the hotel and close circuit television cameras are in use throughout the public areas and guest floors. Please use the door viewer and safety latch in your room. In your own interest, avoid offers made by unauthorized agents and do not hesitate to report unsavory characters to the Duty Supervisor.
- Sundry Shop
The Hotel has a sundry shop for certain items which you might need. Please call the Front Desk for assistance.
- Swimming Pool
Open from 8:00 a.m. to 6:00 p.m. daily and subject to terms and conditions. Registered guests are allowed to use the pool free of charge. Applicable charges apply for non-in house guests. Please observe pool rules.
- Taxi Service
Taxi Service is available 24 hours.
- Travelers’ Checks
The hotel does not accept travelers’ checks.
- Wake Up Calls
The Operator will be pleased to take down your required wake-up call.
Contact Us
Kauswagan Highway,
Cagayan De Oro City
Phone: +63 88 880-1924 to 25
Fax: +63 88 880-1926
eMail: n_hotelcdo@yahoo.com